Customers Relationship
Right from Adam,
transaction has been in existence among human beings in the world. Depending on
the choice, human beings indulge in businesses by exchanging one object to
another. This may involve money or trade by barter.
Through the negotiation, an
equivalent object replaced the one being sold, meanwhile the transaction may be
satisfactory or not. But to avoid grudge, different tactics must be put in
place to meet-up with the customers’ attention – both the buyers and sellers.
In the
transaction, the product determines the consumer. Some product are classified
for some people in society while some are for the general use, that is , the
goods serve the same purpose for both the rich and the poor. For general
(products for both rich and the poor),
certain measures must be put in place in
such a way that if the rich orders for the product highly peculiar to the poor,
stockiest should be able to change the mind of the upper class, though, plush
will end up buying the product relevant to the necessitous’.
For instance,
there is new product of decoder and it is durable, affordable even classy, this
kind of product because of its durability, the classy will go for it as well as
the insolvent persons due to its affordable price. It is left for the seller to
make balance between the classes.
Environmental
factors play the active roles in selling your products. Apart from the class in
the society you find yourself, your goods may not serve certain people in a
certain area particularly people in rural areas and those in urban areas. Environment
classifies the kind of people living in it, in relation to their needs and
means of livelihood. Therefore, it is not all the goods expected to be sold in
all ratification of human life. Those in the city may need a product but it is
not useful for people in the village. Sometimes both may need the product but
the purpose is essential for some while it is indifferent to others. One cannot
expect the purpose of a laptop for someone in the city, engaging in different
businesses, printing documents, to the farmers, it is not really essential.
Therefore, gadget is mostly found in the city. While relating with the
customers, especially if the goods is new products, more efforts is highly
needed – giving out the preview of the product is necessary. Avoid lies while
giving out the orientation about the products and services so that the business
will not lose profit afterward.
Competition in
business is always intact when the product is fashionable and many people
indulge in the business. For the case of this, there may be different lay-out
for customers’ services, but for you not to be left out, make sure your product
is encased to attract the customers. No-matter-how people involve in the
business and you are so close to each other, your business is alive. This is
just what you need; `
1. Attend to
all customers even if they didn't choose you before
2. Make sure
you are trustworthy
3. Welcome your
customers to your office by saying ‘welcome’
4. Never provoke
by customers’ insult
5. Afford to
say sorry for your mistakes
6. If there
any challenge attend to the customer who needs you
8. Avoid instant
huge profit
9. Work hard
for profit maximization
1 Don’t
forget ‘thank you’ after the transaction.
Business requires
one to be highly intelligent; working hard, smart and sensitive to everything around
you to make the business successful. Relating with different people in the
world gives enough experience to know much about life.
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